Sales Manager - Dublin, Ohio

Location
Dublin, Ohio - Full Time

Job Description

The Sales Manager is responsible for managing the entire sales lifecycle, which includes: prospecting and qualifying new sales opportunities; performing onsite and online demonstrations; proposing and closing managed service contracts; and the sale of services and products. The Sales Manager is also responsible for managing the daily activities of the Sales Team

Responsibilities

  • Strategy Development: Create a business plan and sales strategy that aligns with company objectives and drives results.

  • Team Management: Build, lead, and motivate a high-performing sales team, ensuring they meet or exceed monthly sales targets.

  • Performance Monitoring: Regularly review sales productivity and manage quotas, commission rates, and payroll reporting.

  • Sales Process Oversight: Use tools like ConnectWise to monitor the sales pipeline, ensure it stays filled with qualified leads, and review sales metrics for reporting to leadership.

  • Pricing and Discounts: Collaborate with leadership to set price schedules and discounts, then communicate these to the sales team.

  • Sales Support: Assist the team with daily tasks as needed, such as client quotes, and ensure consistency in processes and standards.

  • Training and Development: Develop training programs to enhance the team’s skills, maintain industry knowledge, and ensure a deep understanding of the service catalog.

  • Documentation and Compliance: Document internal procedures, conduct performance reviews, approve time and expense reports, and enter all work in ConnectWise.

Job Requirements

  • Bachelor’s degree in marketing, advertising, business administration, or related field (MBA preferred but optional).

  • Several years of sales and business management experience, ideally with MSP or VAR industry knowledge.

  • Familiarity with PSA systems like ConnectWise and quoting tools like Quotewerks.

  • Strong understanding of strategic planning, resource management, and leadership.

  • Excellent verbal and written communication skills.

  • Critical thinking and problem-solving skills.

  • Knowledge of technology terminology and configurations.

  • Valid driver’s license, reliable transportation for on-site work, and current auto insurance.

Tiffany Finktoncareers