Our Return Policy
I. No Return Policy
We do not accept returns on any products, except in cases where the product is found to be damaged or defective.
II. Exceptions for Defective Products
If a product is found to be defective, customers may request a return within 30 days from the date the order ships. To initiate a return, please contact our account management or service team with your order details and a description of the issue.
III. Inspection of Packages for Damage
Customers are advised to inspect their packages for any shipping damage immediately upon delivery. If any damage is found, it must be reported to the account management or service team at the time of delivery. Failure to report damage at the time of delivery may result in the inability to process a return.
IV. Order Cancellation
Datapath reserves the right to cancel orders arising from pricing or other errors. In the event of an order cancellation, customers will be notified promptly and provided with a full refund.
V. Contact Information
For any questions or concerns regarding our return policy, please contact our account management team. We are here to assist you with any issues you may encounter.
F.O.B. Destination
Taxes, shipping, handling and other fees may apply.